Frequently Asked Questions.

Everything you need to know about ordering, dietary options, and visiting Ciao Warma.

Are you takeout only?

Yes. Ciao Warma is a takeout and walk-in only kitchen. We do not offer dine-in service or delivery.

Do you deliver?

No, we do not offer direct delivery. You can pick up your order at our counter at 368 Exchange St. We are occasionally available on third-party delivery apps, but online orders through our website are for pickup only.

How long does an order take?

Every bowl and plate is built to order. We require a minimum of 30 minutes for online pickup orders so we can properly prepare your food. During peak lunch and dinner hours, it may take a little longer.

Do you have gluten-free options?

Yes. Most of our menu is naturally gluten-free, including our rice bowls, salads, falafel, shawarma (without pita), and all of our house-made sauces. We do not have a dedicated gluten-free fryer, so please be aware of cross-contact if you have severe allergies.

Do you have vegetarian or vegan options?

Absolutely. Our falafel, hummus, mutabal, grape leaves, lentil soup, and zaatar fries are all vegetarian. Most of these are vegan as well, and our garlic sauce (toum) is entirely plant-based.

Is there parking nearby?

Yes. There is street parking on Exchange Street, as well as public parking lots at Exchange Place and South Exchange Street, both within a short walking distance.

Can I place a catering order?

Yes. We offer catering for offices, family gatherings, and events. Please visit our Catering page or contact us directly at least 48 hours in advance to discuss your needs.

Do you accept cash?

Yes, we accept cash in-store. Online orders are currently pay-at-pickup (no online payment required), so you can pay with cash or card when you arrive.

Still have questions?

Give us a call or send us a message. We're happy to help.

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