Privacy Policy.
Last updated: November 1, 2026
1. Introduction
Ciao Warma ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place a takeout order, or contact us. By using our website, you consent to the practices described in this policy.
2. Information We Collect
We collect information that you voluntarily provide to us when placing an order, submitting a contact form, or subscribing to our newsletter. This may include:
- Name and phone number (for takeout orders).
- Email address (for contact forms and newsletters).
- Order details and special requests.
We also automatically collect limited technical data, such as your IP address and browser type, through standard server logs to ensure the security and functionality of our website. We do not use invasive tracking pixels or behavioral advertising cookies.
3. How We Use Your Information
We use the information we collect solely to fulfill your requests. This includes preparing your takeout order, contacting you regarding your order, responding to your inquiries, and sending occasional newsletter updates (if you have opted in). We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Local Storage
Our website uses browser local storage to maintain your takeout bag (cart) and to remember your cookie consent preference. We do not use third-party advertising cookies. For more information, please see our Cookie Policy.
5. Third-Party Services
We use Google Fonts and Font Awesome to style our website. These services may collect limited technical information (such as your IP address) when loading their assets. We do not share your personal order details with these providers.
6. Data Retention
Order and contact data are stored securely on our servers and retained only as long as necessary to fulfill operational, legal, or accounting requirements. Newsletter subscriptions are retained until you choose to unsubscribe.
7. Your Rights
Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at [email protected].
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ciao Warma
368 Exchange St, Geneva, NY 14456
Phone: (315) 325-4400
Email: [email protected]