Terms of Service.

1. Agreement to Terms

By accessing our website or placing an order with Ciao Warma, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, please do not use our website or services.

2. Online Ordering and Pickup

Ciao Warma operates as a takeout and walk-in only establishment. We do not offer delivery. When you place an order online, you are reserving food for pickup at our physical location:

368 Exchange St, Geneva, NY 14456

Pickup times must be at least 30 minutes from the time the order is placed. You must arrive at the specified time to collect your order. We reserve the right to cancel orders if you fail to arrive within a reasonable timeframe after the designated pickup time.

3. Pricing and Availability

All prices displayed on our website are in U.S. dollars. We reserve the right to change prices at any time without prior notice. While we strive to keep our online menu accurate, some items may be unavailable due to seasonal availability or high demand. Applicable sales taxes will be applied at the point of sale.

4. Cancellations and Refunds

Because our food is prepared fresh to order, cancellations cannot be made online once the order is placed. If you need to cancel or modify your order, please call us immediately at (315) 325-4400. If there is an issue with your order, please let us know at the time of pickup so we can make it right. Refunds are evaluated on a case-by-case basis.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Ciao Warma or its content suppliers and is protected by copyright and intellectual property laws.

6. Limitation of Liability

Ciao Warma shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or the consumption of our food. It is your responsibility to inform us of any severe food allergies before placing an order.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting to this page.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Ciao Warma
368 Exchange St, Geneva, NY 14456
Phone: (315) 325-4400
Email: [email protected]